FAQs

Yes, we offer delivery services across the entire United Kingdom

Typically, orders are processed within 2-4 business days, with delivery taking an additional 3-5 business days. In total, you can expect your order to arrive within 4-7 business days.

Yes, our drivers carry the delivery upstairs, all the way to the bedroom if needed.
Wardrobes come in separate pieces, making it easy for the team to take them upstairs and assemble them for you.
There is an additional £20 charge for upstairs delivery.

Yes, all our products come with a 2-Years manufacturer’s warranty covering any manufacturing defects.

Yes, detailed dimensions for each product are listed on their respective product pages to help you make informed decisions.

Some of our products may require assembly. If assembly is needed, clear instructions will be provided, and we offer an assembly service for an additional fee.

Will it be wrapped in plastic and delivered in a van

We contact all customers via WhatsApp one day before delivery to confirm that you’re available. Once you confirm, your delivery will be scheduled for the next day. Our delivery driver will also call you approximately 1 hour before arrival.

Yes, we offer a variety of fabric options for our beds, allowing you to choose the material that best suits your preferences.

At this time, we do not provide financing or installment payment plans. All purchases must be paid in full at the time of order.

If your order arrives damaged or with defects, please contact our customer service team within 24 hours of delivery. We will arrange for a replacement or repair as quickly as possible.

Yes, you can select a specific delivery date. For deliveries to Scotland, we have fixed delivery days. For other regions, you can choose your preferred delivery date, subject to availability.

We accept cash payments. You will need to pay the driver in cash at the time of delivery.